Terms of sale

1. General

These terms apply to contracts concluded through kergeraskus.ee. The service provider is KergeRaskus OÜ, registrikood 17333674, Mustamäe tee 183-74, 12912 Tallinn, Eesti, info@kergeraskus.ee, +372 5625 3455.

2. Services and prices

The service is online personal training and/or nutrition coaching delivered through the KergeRaskus mobile app. Package contents and prices are listed on the Packages page. Prices are in euros.

3. Ordering and payment

• Orders are placed on the website and paid through the payment service of AS LHV Pank by bank link, card, Apple Pay or Google Pay.
• The contract is concluded when the payment is received. A confirmation is sent by email.
• The coach contacts the client within 1–2 working days and creates their account in the KergeRaskus app.

4. Monthly packages

A monthly package period lasts one month from the payment. Before the period ends, the client receives a payment link for the next month by email. No automatic charges are made. If the client doesn't pay for the next month, the service ends with the current period without further notice.

5. Right of withdrawal

Consumers may withdraw from the contract within 14 days of concluding it by emailing info@kergeraskus.ee. If the client asked for the service to begin before the withdrawal period ended, they pay a proportional amount for the service already provided. Refunds are made within 14 days of receiving the withdrawal notice, to the account the payment came from.

6. Client responsibilities and health

The client confirms they have no known health conditions preventing exercise, or that they have consulted a doctor. The client is responsible for training safely. The service does not replace medical advice.

7. Complaints

Please send complaints to info@kergeraskus.ee. We reply within 15 days. If no agreement is reached, consumers may turn to the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority (ttja.ee) or the European Commission's online dispute resolution platform.